- 01
Configure email transport
Use SMTP for production delivery and send a test email.
- 02
Configure WhatsApp provider
Choose Manual, Meta Cloud API, Twilio or Disabled and save the credentials through the settings form.
- 03
Send provider tests
Use test email/WhatsApp actions before enabling automation.
- 04
Allow tenant inheritance where intended
Tenants can use the platform WhatsApp sender or choose their own provider.
- 05
Monitor failures
Review Communication Centre and Super Admin quality/health indicators for failed messages.
Guide complete
Continue with the next related workflow, or return to the Guide Center to find another task.